Hair collect packets are sent to customers in the United States. For customers in other locations: after you place your order we will email you the mailing address that you will use to send us your hair sample and a link to the online questionnaire.
What we do for this analysis: Measure the porosity, elasticity, width, and overall health of your hair including comparing hair measurements and condition at the root vs the tip. Note any findings related to the overall type (straight, wavy, curly, kinky) of your hair. Provide at least five pictures of your hair taken through the microscope.
Review the ingredients of up to five products you are currently using to determine compatibility with your hair type, hair goals, and climate where you live (i.e., humidity and dew points). Give recommendations for hair care product ingredients that should be avoided based on your specific hair type. Make step by step recommendations for cleansing, conditioning, and styling techniques to achieve your hair goals and help you embrace your natural hair texture. Address specific lifestyle and hobbies that may be affecting your satisfaction with your hair. Discuss the possible effects of the type of water you use to cleanse and condition your hair.
How you get your results: Your Hair Bio will be sent to you as a PDF to the email address you provide when ordering.
Have questions after you get your report? Your purchase includes up to three follow up email exchanges with our scientists to answer any specific questions you have related your Hair Bio and hair type. In each exchange you can ask up to three questions. We encourage you to email within six months of your analysis so that the information we provide is relevant to the current state of your hair.
Can’t decide which analysis to buy? This one is perfect if you need lots of information and ideas for how to love your natural hair texture. Maybe you are fed up with your hair and feeling a little confused about what your hair wants. Or, perhaps you used to be happy with your hair but now you can’t seem to figure it out.